“We have been in situations where motors failed, and we did not have a spare. You and your organization have responded during the night and on weekends. This type of extra effort is not the norm that we experience on a regular basis. We are fortunate to have a supplier with your ability and professionalism.”
"I would like to thank you for the turnaround time on the motor order. We were under the impression it would be around 10 weeks lead time and to see the motor arrive today was a great relief. Again, thank you for the assistance with getting the motor to us as quickly as possible, look forward to working with you in the future."